FAQs

Terms and Conditions

Welcome to EcoHaven Homes. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By engaging with our platform or purchasing a home from us, you agree to be bound by these Terms. Please read them carefully.

Use of the Website

You agree to use this website only for lawful purposes. You must not engage in any activity that could harm the website, disrupt its functionality, or compromise its security. EcoHaven Homes reserves the right to restrict or terminate your access if we suspect any misuse.

Product Information

We make every effort to ensure that our product listings, pricing, and specifications are accurate. However, all homes are subject to availability, and product descriptions may be updated without prior notice. Final specifications and prices will be confirmed in the sales agreement.

Orders and Payments

When you place an order, you agree to provide accurate and complete information. A deposit or down payment may be required to initiate production. Final payment terms, including financing plans, will be specified in your contract. EcoHaven Homes reserves the right to refuse or cancel any order at our discretion.

Shipping and Delivery

Delivery timelines depend on model type and customization. Estimated delivery windows will be communicated upon confirmation of your order. EcoHaven Homes is not liable for delays caused by weather, permitting, or third-party transport services, but we will make every reasonable effort to keep you informed.

Warranty

Each EcoHaven home comes with a limited warranty covering structural elements, workmanship, and systems, as detailed on our Warranty & Support page. Warranty coverage begins at the time of delivery and installation. Misuse, unauthorized repairs, or failure to maintain the home may void your warranty.

Returns and Cancellations

All sales are final once production has begun. Requests for cancellation must be made in writing and may incur administrative or material fees. Because our homes are custom-built, we do not accept returns.

Intellectual Property

All content on this website, including logos, images, text, and design elements, is the property of EcoHaven Homes and is protected by copyright and trademark laws. You may not copy, modify, distribute, or use any content without prior written consent.

Limitation of Liability

EcoHaven Homes is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our maximum liability is limited to the amount you paid for the home or service in question.

Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page with the updated effective date. Continued use of our website or services after changes indicates your acceptance of the updated Terms.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of [Insert Jurisdiction/Country], and any disputes shall be resolved through the appropriate courts in that jurisdiction.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:
Email: legal@ecohavenhomes.com
Phone: +1 318 4061272

Thank you for choosing EcoHaven Homes. Your trust means everything to us.